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Retail Pivot: Stop the Panic and Save Your Retail Store

January 20 @ 10:00 am - 12:00 pm

Topic: Management/Leadership

Was 2020 the end of retail as we know it? Do you have a strategy to make 2021 your best year yet? Running operationally excellent stores is a gamechanger. The goal of a well-executed operational excellence strategy is to exceed customer expectations. By improving processes and making ongoing improvements in customer experience, you will see excellent results.

Retail expert Rachel Williamson has spent 3 decades in retain running store operations. Most recently, she was the Vice President of Store Operations for a 1,000+ store chain. Now she owns her own retail consulting firm called Running Great Stores. She will share her knowledge and expertise with easy to apply tactics that you can use immediately.


Clark State Brinkman Education Center-4th Floor Seminar Room
100 S. Limestone St. Suite 411
Springfield, OH 45502 United States
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